Safety Notice
Effective 2026-09-25
Meeting someone begins with knowing what the app cannot know
NÉHO DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS.
Ného can help you understand more about someone before you meet.
It cannot tell you whether that person is honest, trustworthy or safe.
Compatibility and safety are different questions.
The advice below applies no matter how compatible someone appears to be.
Be careful with strangers
People online are not always who they say they are.
Photographs can be stolen. Stories can be invented. Someone who seems to understand you very quickly may be working from a script.
Take your time.
There is no reason a trustworthy person needs you to rush.
Keep personal information private at first
Until you know someone well, avoid sharing:
- your home address
- the street you live on
- your personal email address
- your phone number
- your workplace or work address
- details of your daily routine
- where you will be and when
- banking, card or other financial information
You can always share more later.
You cannot take information back once someone has it.
Never send money
Never send money, gift cards, cryptocurrency or financial information to someone you met online.
Not for a flight.
Not for an emergency.
Not for a customs fee.
Not for an investment.
Requests like these often arrive with urgency and a reason that makes saying no feel difficult.
Do not send anything.
If someone on Ného asks you for money or financial information, report them and block them.
Report pressure
Tell us if someone:
- pressures you for personal or financial information
- pressures you for photographs
- sends sexual material you did not ask for
- refuses to accept no
- threatens, humiliates or tries to shame you
- pushes you to move to another app immediately
- repeatedly refuses reasonable ways of verifying who they are while pressuring you to meet
Reporting helps us investigate the account and protect other people who may be dealing with the same behaviour.
Meeting in person
Tell someone where you are going
Tell a friend or family member who you are meeting, where you are going and when you expect to be home.
Consider sharing your live location with someone you trust.
Arrange your own way there and back
Do not make leaving dependent on the person you are meeting.
For early dates, arrange your own transportation and avoid being picked up from or dropped off at home.
Meet somewhere public
Choose a place with other people around: a café, restaurant, bar, busy park or another public setting.
For the first few meetings, avoid homes and isolated places.
Stay in control
Keep your phone charged.
Keep your belongings with you.
Watch your drink.
Be aware of anything that could make it harder for you to make decisions or leave when you want to.
Leave whenever you want
If you feel uncomfortable, you can leave.
You do not owe someone an explanation, an apology or the rest of the evening.
If you need help leaving safely, ask staff or someone nearby.
If something happens
If you are in immediate danger, contact local emergency services.
In Canada and the United States, call 911.
When you are safe:
- report the person in Ného
- write to safety@nehodating.com
- block the account
Reporting someone does not tell them who made the report.
Support lines
| Emergency, US and Canada | 911 |
| US — National Domestic Violence Hotline | 1-800-799-7233 |
| US — RAINN, sexual assault | 1-800-656-4673 |
| US and Canada — 988 Suicide & Crisis Lifeline | 988 |
| Canada — Talk Suicide Canada | 1-833-456-4566 |
| Canada — Assaulted Women's Helpline (Ontario) | 1-866-863-0511 |
What Ného does
- Reports are reviewed by people, with automated systems used where appropriate to help detect problems.
- Blocking takes effect immediately.
- Accounts may be suspended or removed for harassment, fraud, impersonation, threats and other violations of the Community Guidelines.
- Serious matters may be reported to law enforcement where appropriate or required.
- Some account information may be retained for a limited period after an account closes when needed for safety, investigations or legal obligations.
- Ného will never contact you asking for your password.
What Ného cannot tell you
We do not run criminal background checks on members, and we do not verify identity.
Any verification mark in Ného means only that the specific check described by that mark was completed.
It does not mean the person is safe, honest, single or trustworthy.
Ného's compatibility insights are not safety assessments.
Use your own judgment when deciding what information to share, whom to trust and whether to meet someone.