Privacy Policy
For the Ného website, the waitlist, and the app's private test
Effective 2026-10-30
This policy covers nehodating.com, the Ného waitlist, and the early version of the app that a small number of people test by invitation. Nothing else.
Ného is a dating service that has not launched yet. When it does, a separate privacy policy will cover the app, and you will see it before you can sign up. This page will tell you when that happens. Until then, section 10 covers the private test.
We are Neho Inc., 6250 Rochdale Blvd, Regina, SK S4X 4K8, Canada. Questions about this policy go to privacy@nehodating.com.
1. What we collect
Only what you type into the waitlist form, plus the small amount any website receives.
What you give us
| Data | Why |
|---|---|
| Email address | To tell you when Ného launches |
| The city you chose | To decide which city we open in next, and to tell you when it is yours |
| Your answers to the short questions on the form | To understand who is waiting, and to plan for them |
What your browser sends
| Data | Why |
|---|---|
| IP address | To keep the form from being flooded by bots. Discarded within 30 days |
| Your browser's answer to Cloudflare Turnstile's bot check | To check that a person, not a script, is joining. It sets no advertising cookies |
| Browser and device type | To make sure the page works on your device |
| The page you arrived from | To know which of our announcements people saw |
What we do not collect on this site
- No advertising identifiers.
- No cross-site tracking.
- No profile of you built from other websites.
- No cookies except the one that keeps the form from being submitted twice. It expires when you close the tab.
We count visits with Cloudflare Web Analytics. It sets no cookies and stores nothing on your device. It records which pages are visited, the site that linked here, the type of browser and device, and the country the visit came from, as totals rather than a profile of you.
If you ask us to remove an intimate image (the form at nehodating.com/remove)
| Data | Why |
|---|---|
| Your name, your typed signature and your email | The law asks a request to be signed and to give a way to reach you. We write to you only about this request |
| Whether you act for someone else, and how | So we know who the request is for |
| What you tell us about the image and where it is | To find it and take it down. You never send us the image |
Before the form sends, Cloudflare Turnstile checks that a person, not a script, is sending it. It sets no advertising cookies.
2. Why we may contact you
If you joined the waitlist, we will email you:
- once, to confirm you are on it,
- when Ného launches in your city,
- occasionally before that, if there is something worth telling you.
That is all. We do not send marketing for anything else, and we do not hand your address to anyone who does.
Every email has an unsubscribe link. One click and you are off the list. We act on it straight away, and within ten business days at the outside.
3. Who else sees it
| Who | What they get | Why |
|---|---|---|
| Our hosting provider | The website request | To serve the page |
| Our email provider | Your address and city | To send you the emails you asked for |
| Cloudflare (analytics) | Pages visited, linking site, browser type, country | To count visits |
| Cloudflare (Turnstile) | Your browser's answer to a bot check, on the waitlist and the removal form | To keep automated requests out |
| Our database provider (Supabase) | A removal request | To keep it, and act on it, with the rest of our safety work |
| A court or regulator | Only what the law compels | Only if legally required |
We have never sold personal information and we do not intend to. We do not share it for cross-context behavioural advertising. We do not trade it, rent it, or pass it to a data broker.
If the company is ever sold or merged, the waitlist may transfer with it. The buyer would be bound by this policy, and you would be told before anything about your data changed.
4. Where it is held, and for how long
Your details are held on servers in Canada and may be processed in the United States and Canada.
We keep your email address until Ného launches in your city, or until you unsubscribe, whichever comes first. After that we delete it within 30 days.
If Ného never launches in your city, we will tell you, and delete your details.
A request to remove an intimate image is kept as a record of what was asked and what we did. It never contains the image.
5. Your rights
Everyone gets the same rights here, wherever you live.
You can ask us to:
- tell you what we hold about you,
- give you a copy in a form you can take elsewhere,
- correct anything wrong,
- delete all of it,
- stop emailing you.
Email privacy@nehodating.com. We will reply within 30 days. If we need longer, we will tell you why before the 30 days are up.
We will never charge you for this, and we will never treat you differently for asking.
If we say no. You can appeal, free, by replying to our answer. A different person will look at it and respond within 45 days. If you are still unhappy, you can complain to your state Attorney General, or in Canada to the Office of the Privacy Commissioner or your province's equivalent.
Browser signals. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing. There is nothing to opt out of here, but the signal is honoured.
If you are in California
We are required to say this plainly.
In the last 12 months we collected one category of personal information under the CCPA: identifiers, being your email address and IP address. We collected it from you and from your browser. We used it for the purposes in section 2.
We did not sell your personal information and did not share it for cross-context behavioural advertising. We do not do either, so there is no "Do Not Sell or Share My Personal Information" action to take. If that ever changes, this page changes first.
We collect no sensitive personal information on this website. The private test of the app is different, and section 10 says what it collects.
You have the rights listed above, and you may use an authorised agent to exercise them.
If you are in Canada
Neho Inc. is a Canadian federal corporation based in Saskatchewan, and this website is covered by Canada's federal privacy law, PIPEDA — the Personal Information Protection and Electronic Documents Act. If you are in British Columbia or Alberta, your province's own PIPA applies instead; it gives you the same things by different names.
PIPEDA requires us to designate someone accountable for all of this, and to tell you who they are if you ask. That is Neho Inc.'s Privacy Officer, reachable at privacy@nehodating.com. Write and ask for the name and we will give it to you.
You may withdraw your consent at any time by unsubscribing or by emailing us. You may also ask for your information in a structured, commonly used technical format, and we will provide it.
Your information may be held or processed outside your province and outside Canada, including in the United States. That means it can be subject to the laws of those places. If you would rather it were not, do not join the waitlist, and email us to have anything already held deleted.
Nothing on this website makes any decision about you automatically.
6. Age
Ného is for adults. Do not use this website or join the waitlist if you are under 18. If we learn that we hold an address belonging to someone under 18, we delete it.
7. Keeping it safe
Your details travel over an encrypted connection and are held encrypted. Access is limited to the people who need it to run the waitlist.
No system is perfect. If there is a breach that puts you at risk, we will tell you and the relevant regulator, as quickly as we can and as the law requires.
8. Changes
If we change this policy we will post the new version here with a new effective date. If the change matters to you, we will email you before it takes effect.
9. Contact
Neho Inc. 6250 Rochdale Blvd, Regina, SK S4X 4K8, Canada
- Privacy and data rights — privacy@nehodating.com
- Anything else — support@nehodating.com
10. The private test of the app
Before Ného launches, we invite a small number of adults to test the app through Apple's TestFlight. This section is only for them. If you have not been invited, none of it is about you.
What the app collects while you test it
| Data | Why |
|---|---|
| Your phone number | To sign you in. A code is sent to it by text message |
| Your first name, photographs and the words on your profile | To show your profile to other testers |
| Your date of birth, and other details about yourself that the app asks for | To confirm you are 18 or over, and to run the app's features. The app explains each one before you enter it |
| Your gender, and who you want to see | To decide who sees whom |
| Your approximate location, rounded to about a kilometre on your phone before it is sent | To show roughly how far away people are. Nobody is ever shown where you are |
| Your messages, likes and passes | To let testers talk to each other |
| Reports and blocks | To keep testers safe, and to act on reports |
| Your phone's notification address | To send you the notifications you turn on |
| Crash and error reports, without your name, number, messages or location | To find and fix problems |
Some of this is sensitive: your messages, your photographs, and who you want to see. It is used only to run the test, never for advertising, and never sold.
Who else handles it
| Who | What | Why |
|---|---|---|
| Supabase (our database and hosting) | Everything above | To store it and run the app |
| Twilio | Your phone number | To send the sign-in code |
| Apple | Your notification address, and the app itself through TestFlight | To deliver the app and notifications |
| Expo | Your notification address, and what a notification says | To deliver notifications |
| Sentry | Crash and error reports, as described above | To fix problems |
These companies work for us and may only use the data to provide their service. The data is held in the United States and Canada.
Who reads your messages
Nobody at Ného reads your messages. The one exception is a conversation that someone reports: then the person who reviews the report reads that conversation, and only that one.
Suggestions
The app suggests people to you automatically, from what you tell it. It never decides whether you can use Ného. Every warning, suspension or removal is decided by a person. The one automatic step is for safety: a report that someone may be under 18, or of a threat, hides that account for up to 24 hours while a person reviews it.
How long we keep it
| Data | Kept for |
|---|---|
| Your account, profile and photographs | While your account is open |
| Messages | While the conversation is open. After a conversation ends, it is kept out of reach of everyone for 30 days (90 days after a block) so that it can still be reported, then deleted |
| Reports, and what they concern: the conversation, any first line sent with a like, and the profile and photographs as they were when reported | Until the report is resolved, plus 90 days, unless a safety hold applies (below) |
| A record of each time a reviewer opens a report or decides one | One year |
| Your approximate location | Replaced each time it changes |
When you close your account you choose to erase it in 30 days (you disappear at once, and signing in before then cancels it) or immediately. Either way your profile, photographs and the rest of what you entered are deleted. Two things are kept, so that closing an account cannot be used to escape the rules:
- A one-way code of your phone number, which cannot be turned back into the number. It keeps a block placed on you working if you come back, and stops a number removed for breaking the rules from signing up again.
- Your conversations from the last 90 days, held out of reach of everyone for 90 days, so that the other person can still report something you sent. Then they are deleted, unless they were reported.
Safety holds. Some accounts are not erased at once, so that evidence is not lost while it may be needed. The account is closed and hidden, nobody can see it, and the data is held out of reach of everyone except the person reviewing reports. It is deleted when the hold ends:
| When | Held for |
|---|---|
| The account is closed while a report about it is open | 3 months, or until the report is resolved if that is later |
| The account is removed for breaking the rules | 1 year |
| A report involving a child is passed to the police or a child-protection organisation | 1 year from that report, as the law requires |
If you come back with the same number, a decision about your earlier account (a warning or a suspension from the last year) still applies.
Your choices
- See and download what we hold about you, in the app: Settings → What is held about you.
- Delete your account at any time, in the app: Settings → Delete account.
- When the test ends, this section is replaced by the app's full privacy policy, and you will see it before you carry on.
- Everything in section 5 applies to testers too. Write to privacy@nehodating.com.
Testers must be 18 or over. The app checks your date of birth and stops anyone younger. When it stops someone, the date is erased, and a one-way code of the phone number is kept so the check cannot be tried again with a different date. If you made a mistake, write to support@nehodating.com: a person checks and can clear it.